on call assist

We’re here to help

Below are a few of our most frequent questions from customers. Feel free to contact us if you have more questions:

  • (702)-665-1525
  • lvhandyhands@gmail.com
  • ¡Hablamos Español!

Estimates provided over the phone and email are free. If you require a quote in person we do have a trip charge that, depending on the property location and the final cost of the project, we will refund it in your final invoice, if the job bid is approved (only for jobs $1000 and above).

We charge by the job, NOT by the hour for most jobs. When we estimate jobs, we give price estimates or a range of cost of labor for a complete project or job. The reason we charge by the job is really a benefit to our customers so that if a project runs longer than expected the customer will be charged the estimated price. The jobs priced by the hour are furniture assembly, electrical troubleshooting and repair, and drywall and paint touch-ups throughout a home.

In some cases, we prefer that you purchase some of the items needed for a job. Items such as light fixtures, faucets, toilets, shelves, ceiling fans, tile, laminate flooring, and others that are to our customer’s liking or preference. Other items such as drywall (and other pertinent materials related to drywall repairs), wires, cables, junction boxes, and other specific parts for repairs are better purchased by us so that we get the correct ones. However, in some instances, we can give our customers a “shopping list” to allow them to purchase all the materials and parts. We offer delivery services for items needed to complete projects (for a small fee). Also, any items we purchase will be marked up 35-50% (most companies markup 200-300%) to make up for taxes and delivery, and that is why we also prefer that customers purchase the higher ticket items such as doors, windows, paint (in large quantities) so that they can save money.

Cash, Zelle, Apple Pay, and checks are preferred methods of payment

It is not absolutely necessary, but we prefer to have someone at home that is at least 18 years old. You may arrange for us to gain access to your property and to lock it after we leave. If you are out of state, we can provide pictures of the finished job that would be emailed along with the invoice. We treat your home with the utmost respect and care.

We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $100. Any refunds would require a re-stocking fee, depending on the supply company policies.